Riskonnect

Implementation

The RMIS market is very mature but with many legacy system issues. Most Riskonnect client implementations involve a prior RMIS provider. Our methods and style of implementations have a much different complexion.

Project Management

Riskonnect has a built in project management application that is completely integrated with the RMIS. Keeping all parties informed at the appropriate level of detail is key to a successful project. During implementation we hold weekly core team meetings and bi-weekly steering committee meetings. We distribute project reports and dashboards via workflow dissemination. In addition, team members can view real time information by logging into Riskonnect. All task based activities are stored on the project. The system uses reminders and time-based workflow to prompt team members of tasks that are due, upcoming, overdue, etc. The project system has integrated project risks with response plan actions. If a project risk is triggered, then a series of mitigating workflows are started.

Historical Data

Riskonnect often begins client implementations with the loading of historical data into the Riskonnect system. The Riskonnect system will perform and accept data updates as often as required.

Riskonnect Professional Services team has expertise in conversions of data from every major RMIS provider including:

  • Aon RiskConsole
  • Aon iVos
  • Marsh CS Stars Enterprise AND
  • Marsh CS Stars Professional

Not only does Riskonnect pull in the data to the Riskonnect system, but it will also pull in any existing meta-data, such as location hierarchical information, security profiles, etc. The ability to receive data feeds on a daily or semi-daily occurrence is a standard practice for many Riskonnect clients. The data loads can be designated to incrementally add to the existing data or to overwrite existing values, running an entire reload of the data.

User Adoption

User adoption is a key area of concentration from initiation of each implementation. Within 48 hours of the signed contract, Riskonnect will deliver the RMIS to you. Although we will not have integrated the data from the prior RMIS provider, we will begin to use the system for the activities around implementation.

The Riskonnect system has a full feature project management application integrated into the RMIS product. Team members will begin using the project management application for implementation functions. In doing so, they will learn dashboard, reporting, tasks, activities, email templates, document management, and other general functions within the system.

Rapid Implementation

Riskonnect's tactical approach to system transition involves many techniques. During the detailed requirements phase, we focus on the business owners and make sure their base requirements are fulfilled while at the same time offering best practices and documenting the future needs of the business. Many times we discuss a certain requirement and configure the solution during the same meeting.

The tools that Riskonnect uses for configuration are client facing, meaning that all the setup tools the we use are accessible to clients as well.

Coverage Lines

The Riskonnect Professional Services team accommodates data interfaces around any inbound/outbound file.

Sample Major Coverage Lines supported by Riskonnect include, but are not limited to:

  • Workers Compensation
  • Automobile Liability
  • General Liability
  • Product Liability
  • Property Liability

Full Transparency

The Riskonnect Professional Services team not only leverages best practices for both Implementations, ongoing data processing and support services, it also provides full transparency into Project Management for both implementations and ongoing data processing support services. Immediately at the onset of implementation, two project management tabs in the Riskonnect RMIS application are used:

(1) "Projects,"

and

(2) "Data Sources," whereby at any given time a standard user can access the Project plans, status tasks, open activities, and activity history for example; as well as status of data loads on an ongoing basis all directly in the application itself.

Rapid Time To Value

Riskonnect's implementations lead to a rapid return on investment:

  • Due to ease of configuration and ease of implementation
  • Average implementation period is 90 days or less from initial receipt of data (e.g. data loads) compared to 12 to 16 months for primary RMIS competitors
  • Ease of use
  • Intuitive interface requiring very little training for standard users
  • Ease of self-service enables reduced dependence on the client's own IT department and its RMIS vendor